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IT Journal Pro 2.0

IT Journal Pro is a FileMaker based solution designed to keep track of your IT resources and time. With IT Journal Pro you have the ability maintain a detailed inventory and software and hardware. While also keeping detailed information about requests coming into the helpdesk. For more detailed information about IT Journal Pro click here. Just a few of the things IT Journal Pro can do for you are listed below.

People Centric

IT Journal is also designed to assist IT staff in providing the best possible support to the people within your organization. This means everything in the database revolves around the "User". Using this method of tracking allows you to have access to a person’s computer configurations, assigned software, attached peripherals, and hitory of requests with the least amount of effort.

FAQ | Download Demo | Purchase
Version 2.0, 1.5MB

Features

• Maintain detailed software and hardware inventory.
• Assign prioritize to help desk requests.
• Maintain detailed user, contact information.
• Store realted files associated with a ticket.
• Build a knowledge base to make it easy to find answers.

FileMaker Links

Once you have purchased IT Journal you have the ability to customize it to meet your needs. Here are just a few online resources to help you tailor the solution to your exact needs.

• ISO FileMaker Magazine - A great place for FileMaker
• FilemMaker Home of all the FileMaker products.
• FileMaker Forums the largest FileMaker Community.
• FileMaker Pro User Group Uniting FileMaker Pro Users & Groups around the world.

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